Gestión de la atención al cliente/consumidor. COMT0110 (Spanish Edition) Book PDF, ePub eBook

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Book Descriptions:
Analizar las características de una empresa / organización para transmitir la imagen más adecuada. Aplicar los procedimientos adecuados para la obtención de información necesaria en la gestión de control de calidad del servicio prestado por una empresa/organización. Preparar al alumno para desenvolverse adecuadamente en las tareas administrativas, organizacionales, jurídicas y comunicativas propias de la atención al cliente. Ebook ajustado al certificado de profesionalidad de Atención al cliente, consumidor o usuario.

Gestión de la atención al cliente/consumidor. COMT0110 (Spanish Edition) by María José García Casermeiro

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