IT Help Desk Survival Guide Book PDF, ePub eBook

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Book Descriptions:
Help desk pros are a vital asset to any organization. You keep users productive, solve problems by phone and in person, manage your time to meet the vital needs first, and deal with frantic, irate end users who want your attention immediately. Isn't it time the help desk pro got some help? Help has arrived with TechRepublic's IT Help Desk Survival Guide CD. With this portable resource, you'll have the information, tips, checklists, and templates to meet the demands you face every day.

IT Help Desk Survival Guide by TechRepublic

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