Dealing With Difficult People Book PDF, ePub eBook

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Book Descriptions:

Explains how to:

• Identify 10 bothersome behaviors and deal successfully with each of them
• Understand why people become difficult
• Use sophisticated techniques to neutralize whining, negativity, attacks, tantrums and more
• Cultivate the nine "take-charge" skills that prevent people from becoming difficult

Dealing With Difficult People by Dr. Rick Brinkman, Richard Kirschner

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